Leon Bangla Privacy Policy – Our commitment to protecting your data

Welcome to Leon Bangla's Privacy Policy. This policy explains how we collect your personal information, why we collect it, where it is stored, and how we keep it secure.

This Privacy Policy applies automatically whenever you use leon's website, mobile app, or any of our services. We believe every user has full rights over their own data.

This policy applies to all leon users in Bangladesh. We may update it from time to time, and you will be notified of any changes.

Leon only collects information that is necessary to provide its services. Collecting unnecessary or excessive data goes against our policy.

Leon never collects sensitive information beyond the list above — such as religious beliefs, political opinions, or medical history.

We collect your information in several ways. Each method is transparent and based on your consent:

• Directly Provided: Information you provide directly during registration, KYC verification, or when contacting support.
• Automatically Collected: When you use our site or app, certain information is collected automatically through cookies and log files.
• Transaction Information: Relevant transaction data is received from payment providers during deposits or withdrawals.
• Verification Services: Third-party verification services may be used for KYC checks, but your data is not retained by those providers.

Leon uses your information only for specific, legitimate purposes. Using your data for unrelated or unauthorized purposes is strictly against our privacy policy.

How your information is used:

• To create your account and verify your identity
• To keep deposit, withdrawal, and betting services running smoothly
• To send bonus and promotional offers (only with your consent)
• To prevent fraud and money laundering
• To meet legal and regulatory obligations
• To improve platform quality and security
• To provide customer service and support

If you no longer wish to receive promotional emails or messages, you can opt out at any time by contacting support.

Leon never sells your personal data. However, limited information may be shared in specific situations for legal or operational reasons:

• Payment Provider: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
• Identity Verification Services: Approved third-party verification services may be used for the KYC process.
• Legal Authorities: Information may be disclosed in response to a court order or government obligation.
• Technology Service Providers: Authorized providers for server hosting or cybersecurity — they are not permitted to use your data for their own purposes.

Leon's website and app use cookies — small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: Required for login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: Helps remember your preferred language and settings.
• Analytics Cookies: Helps identify which pages are used most, and is used to improve the site.

You can disable cookies at any time through your browser settings. Note that disabling essential cookies may limit certain features.

Leon does not retain your data indefinitely. A specific retention period is defined for each type of information:

• Account Information: For the duration of active account use and for 5 years after closure (as required by law).
• Transaction Records: Up to 7 years after account closure (as required by financial regulators).
• Support Conversations: 2 years after last contact.
• Marketing Preferences: Deleted immediately upon opt-out.
• Log Files: Up to 1 year.

Once the retention period expires, data is securely deleted or anonymized in a way that makes it impossible to identify you.

As a leon user, you have several important rights over your own data. We respect these rights and make them easy to exercise.

Leon's services are exclusively for users aged 18 and above. We do not knowingly collect data from minors.

If a minor has registered using a false age and this comes to our attention or is reported to us, we will immediately:

• Close My Account
• We will delete all collected data
• Will cancel the associated transactions

If a parent or guardian suspects their child is using leon, please contact our support team immediately.

Leon uses world-class security technology to keep your data safe. Our security team operates 24/7.

• TLS/SSL Encryption: All data transmitted between the site and our servers is encrypted.
• Two-Factor Authentication (2FA): An extra layer of security to protect your login.
• Firewall & Anti-Fraud Systems: Suspicious activity is automatically detected and blocked.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Data Backup: Data is backed up across multiple secure locations.

However, no method of transmission over the internet is 100% secure. In the event of a security breach, we will notify affected users as quickly as possible and take all necessary steps.

Leon may update this Privacy Policy from time to time, whether due to new services, legal changes, or improvements to our security practices.

• For significant changes, an email notice will be sent before they take effect.
• For minor changes, only the updated date on this page will be revised.
• Continuing to use the platform after any changes means you accept the updated policy.

If you have any questions about this privacy policy, wish to make a data-related request, or want to file a complaint, please get in touch with us.

• Email: support@leon-bangla.com
• Live Chat: Click the chat button in the bottom-right corner of the website
• Response Time: Usually within 24 hours; up to 30 business days for privacy-related requests

We take every request seriously and aim to resolve it as quickly as possible. Your privacy is not just a policy to us — it is the foundation of our business.